Customer Testimonials
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Jerry and the service department is being managed with excellence in mind. Everything was clean and very well managed all personal was courteous and respected social distance guidelines. The vehicle was ready when requested and was delivered for pickup washed and sanitised as promised.
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This was my first experience with DTLA Mercedes Service Department and I was extremely pleased with the professionalism and results of the work done. Erik Dorsey was my Service Advisor and he was attentive and made thoughtful recommendations regarding additional work needed on my car.
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Great customer service! Kevin assisted us well every step of the way A+
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Sharleen Landers, the best, really helpful and always take care of the customers, she explain us all work did on the vehicle and the upcoming services.
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Great service as usual For a trade in during pandemic personally delivered to our AG亚洲国际游戏home. This is the 4th trade we have with this dealer
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Diego provided an amazing service. I was very happy with my new car.
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Loved my experience here! Marcos found exactly what I wanted and more! After driving AG亚洲国际游戏home after the purchase of my car, I noticed a scratch in my rim, I called the dealership and they took care of it right away with outstanding service! I shopped around multiple dealerships and this is the only one who truly worked with me and valued my time. HIGHLY recommend coming here to get a car. They have a great selection too!
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Raymond made the purchase of my vehicle super easy! I knew what I wanted, had no need to haggle cost, already had an approved loan via my bank, and all I had to do was sign papers and drive off the lot! My experience here was wonderful!
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